FAQ

Getting started

OKX Web3 FAQ
Published on Jan 19, 2026Updated on Feb 27, 202678
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Apr 14, 2026983
A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Mar 25, 20266,459
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Apr 7, 202617,629
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Mar 12, 2026101,364
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Apr 3, 202613,774
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Apr 9, 202616,086
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Apr 4, 20262,879
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Apr 6, 20263,840
OKX wallet FAQ
Published on Aug 24, 2023Updated on Mar 2, 20262,931
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Apr 9, 2026149,789
How do I raise a dispute when using P2P trading?
Published on Aug 22, 2023Updated on Apr 8, 20263,542
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Apr 9, 202620,694
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Apr 14, 20265,867
How can I protect myself from scammers?
Published on Aug 21, 2023Updated on Mar 3, 202612,105

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